- UAE online retail reached AED 42.2 billion in 2025 (Euromonitor). Other trackers put it between USD 8.1 billion (ECDB) and USD 12.3 billion (Mordor).
- Growth is forecast at about 10–11% a year to 2030–31. In the first half of 2026, UAE online sales grew 2% while the rest of the GCC shrank.
- 99% of residents are online and online shoppers spend about USD 1,590 a year, the highest in the Gulf.
- 60% of UAE web traffic is mobile (StatCounter, Sep 2026). Smartphone orders grew 20.5% in a year.
- Digital wallets carried 53% of online payments in 2024. COD runs at about 10–25% of orders for most stores.
UAE online retail was worth AED 42.2 billion last year, more than double its size five years earlier.
And it keeps growing while the rest of the Gulf cools. In the first half of this year, UAE online sales rose as GCC sales fell.
The shoppers behind it are almost all online, spend more than anyone else in the region and pay mostly with their phones.
Below are the numbers that matter for sellers, each with its source and date. Where trackers disagree, you'll see both figures.
How big is the UAE ecommerce market in 2026?
Between USD 8 billion and USD 12.3 billion, depending on who's counting. The most cited figure is Euromonitor's USD 11.5 billion for 2025.
Why the spread? Each firm measures a different slice of the market:
| Source | What it counts | Figure |
|---|---|---|
| Euromonitor (EZDubai report) | Retail ecommerce, all channels | AED 42.2bn / USD 11.5bn (2025) |
| Mordor Intelligence | Ecommerce, wider scope | USD 12.3bn (2026), USD 21bn by 2031 |
| ECDB | Physical B2C goods only | USD 8.1bn (2025) |
| Invest in Dubai (prior Euromonitor edition) | Retail ecommerce, older method | AED 32.3bn / USD 8.8bn (2024) |
You'll also find figures above USD 150 billion. Those include business-to-business trade and services, so they don't tell you much about selling to shoppers.
For planning, use Euromonitor as the headline and ECDB as the floor. For what this means for your own launch, see how to sell online in the UAE.
How fast is UAE ecommerce growing?
About 10% a year from here, down from about 19% a year during the pandemic boom. Euromonitor expects online sales to reach AED 67.2 billion by 2030.
Online's share of retail is climbing too, from 15.7% in 2025 to more than a fifth of all retail by the end of the decade.
Mordor's outlook is a little faster, at 11.3% a year to 2031.
The latest half-year shows how resilient the market is:
- Value up. UAE online sales grew 2% in the first half, while the wider GCC fell 9%.
- Fewer, bigger baskets. Orders fell 9%, but the average order rose to USD 111.
- Deals drive it. More than half of transactions used a coupon or promo code.
Who shops online in the UAE?
Nearly everyone has access, and about half the population buys online. The UAE has 11.3 million residents, and 99% of them use the internet.
Source: Sources: Sharjah census 2025 (89% non-citizens); FCSC population, 2024.
That makes the UAE an expat market. The biggest communities are Indian, Pakistani, Bangladeshi, Filipino and Egyptian, plus large Levantine and Western groups.
A few more numbers shape who you're selling to:
| Shopper metric | Value | Source, date |
|---|---|---|
| Population | 11.3M (FCSC) / 11.4M (UN) | FCSC 2024; DataReportal Oct 2025 |
| Dubai population | 4.58M, peak daytime 6.39M | Dubai Data and Statistics, end-2025 |
| Median age | 31.6 years | DataReportal, 2025 |
| Gender split | ~64% male / 36% female | DataReportal, 2025 |
| Bought online in the past year | 46%+ of residents | Statista via Amazon, 2024 |
| Shop online at least monthly | 70% of residents | Invest in Dubai, 2024 |
| Spend per online shopper | USD 1,590 a year | Statista via Amazon, 2024 |
| Average order value | USD 111 | Admitad, H1 2026 |
The spend figure is the one to remember: a UAE online shopper spends about 22% more a year than a Saudi one.
English reaches nearly all of these shoppers. Arabic still matters for Emiratis and many Arab expats, as covered in Arabic vs English in the UAE.
How much UAE shopping happens on mobile?
Most of it, but the exact share depends on what's measured. StatCounter puts phones at 60% of web traffic. App sessions aren't counted, so true mobile shopping is higher.
Source: StatCounter Global Stats, Sep 2026. Web page views only; app sessions are not included.
Each source measures something different:
| Source | Mobile share | What it measures |
|---|---|---|
| StatCounter (Sep 2026) | 60% | Web page views |
| Admitad (H1 2026) | 53% | Purchases in an affiliate network |
| Mordor Intelligence (2025) | 79% | Ecommerce orders placed on smartphones |
| Invest in Dubai (2024) | 75%+ | Purchases made on smartphones |
The trend is clear, whichever you pick. Smartphone orders grew 20.5% in a year, even as total orders fell.
Connections are fast as well, with a median mobile download speed of 614 Mbps. That makes video, big images and rich product pages safe to use.

Build for the phone first, and see the mobile commerce guide for what a fast Gulf checkout looks like.
How do UAE shoppers pay online?
By card and digital wallet, mostly. Wallets like Apple Pay made up 53% of online transactions in 2024. Four years earlier, they were 41%.
Buy now, pay later (BNPL) is mainstream too. Tabby and Tamara are popular for fashion, beauty and electronics, especially with shoppers under 35.
Cash on delivery (COD) depends heavily on the type of store:
| Measure | COD share | Source, date |
|---|---|---|
| Shopper preference | ~10% | Checkout.com survey, 2023 |
| Share of online orders | ~25% | eGrow, 2026 |
| Small courier-served sellers | 60%+ of orders | Jeebly, 2025 |
| Before the shift | 65%+ of orders | RedSeer, pre-2021 |
What explains the range? Big marketplaces skew prepaid, while small new stores, first-time buyers and lower-income shoppers lean on COD.
That matters for costs. Many UAE merchants see 20–35% of unmanaged COD orders come back undelivered (Quiqup, 2026).
Offer COD at launch, then nudge buyers to prepay. The UAE payments guide compares gateway fees and checkout setups.
What sells best online in the UAE?
Fashion leads by value. Euromonitor puts apparel and footwear at AED 11.4 billion, about 27% of the market.
The ranking shifts with the source, so here are three views side by side:
| Source | Top category | Next up |
|---|---|---|
| Euromonitor (2025, by value) | Apparel & footwear, ~27% | Consumer electronics, home care |
| ECDB (2025, physical goods) | Electronics, 34% | Not broken out in the free data |
| Admitad (H1 2026, by orders) | Fashion, 20.6% | Home goods, automotive, electronics |
Growth is coming from the home. Home goods orders rose 18% in the first half of the year, ahead of food and delivery at 15%.
Euromonitor also flags consumer appliances as a fast riser, because wealthy households upgrade often and premium kit sells well.
Which marketplaces lead UAE ecommerce?
Amazon.ae is number one by sales and traffic, noon is second, and Carrefour leads grocery.
| Rank (ECDB GMV, 2025) | Marketplace | What to know |
|---|---|---|
| 1 | Amazon.ae | About 12–17M visits a month (Semrush, 2025–26) |
| 2 | noon | Dubai-born, owns Namshi, runs noon Minutes |
| 3 | Carrefour UAE | Grocery and general goods |
| Others | Namshi, Shein, Trendyol, Temu, Mumzworld, Ounass | Fashion, value, baby and luxury |
Cross-border trade once made up more than 60% of UAE ecommerce (Redseer). That share has fallen as Shein and Trendyol moved stock into local warehouses.
Amazon.ae is also courting new sellers. Its offers include up to 5% back on your first AED 3.5 million of branded sales. Compare the main platforms in the best marketplaces in the Middle East.
UAE sale season statistics: White Friday, DSF and Ramadan
The calendar is packed into a few months. White Friday, National Day and the Dubai Shopping Festival (DSF) run back to back from November to January.
The numbers sellers can plan around:
- White Friday. Created by Souq in 2014, it's now the year's biggest online sale. Last year, Amazon.ae and noon both ran it in the last ten days of November.
- Ad costs peak with it. November 2025 had the UAE's highest Facebook CPM of the year, at USD 23.52. That's about 2.6 times the May 2026 low (Superads).
- DSF. This year's festival runs from early December to mid-January. Its first edition in 1996 drew more than USD 500 million in spending.
- Ramadan. Shopping moves late into the night. Visa data shows the share of UAE card spending between 10pm and 4am rising sharply.
Ramadan starts around early February 2027, straight after DSF. Plan stock and campaigns in the GCC ecommerce calendar.
UAE social media statistics for sellers
Social media reaches more than the whole population. DataReportal counts 12.5 million social media identities, 110% of residents, because of tourists and duplicate accounts.
Facebook and Instagram lead real reach among expats, and Instagram is growing fastest. Snapchat is smaller, but it's where younger Emiratis spend time.
For clicks to websites, Facebook dominates: it sends 78% of UAE social referral traffic (StatCounter, Sep 2026). Much of that is paid Meta ads opening in an in-app browser.
The full platform breakdown is in GCC social media statistics.
UAE vs Saudi Arabia: the key numbers
The UAE wins on spend per shopper and ease of entry, while Saudi Arabia wins on size.
| Metric | UAE | Saudi Arabia |
|---|---|---|
| Spend per online shopper (2024) | USD 1,590 | USD 1,299 |
| Mobile share of web traffic (Sep 2026) | 60% | 68% |
| VAT rate | 5% | 15% |
| Main shopping language | English, then Arabic | Arabic |
Want the Saudi side in full? See Saudi Arabia ecommerce statistics.
Notes for cross-border and Chinese sellers
- Local stock is winning. Leaders now hold stock in UAE warehouses, so cross-border delivery of 7–15 days loses to next-day rivals.
- Small parcels got cheaper. Since August 2026, Dubai waives customs duty on parcels worth up to AED 1,000. You still pay 5% VAT.
- The dirham is fixed. It's pegged at AED 3.6725 per US dollar, so USD-priced costs don't move.
- Start on a marketplace. Amazon Global Selling and noon let you test demand before setting up a company.
Ready to plan the route? Start with China to UAE shipping or the main UAE ecommerce guide.
Frequently asked questions
Around half the population bought something online in 2024 (Statista via Amazon), and Invest in Dubai says 70% of residents shop online at least monthly. With 11.3 million internet users, that's roughly 5–8 million active online shoppers depending on how often you count them.
Sources & further reading
- UAE e-commerce market size reaches AED 42.2bn in 2025 (EZDubai & Euromonitor) — Zawya / EZDubai / Euromonitor International
- United Arab Emirates E-commerce Market Size and Share — Mordor Intelligence (Jul 2026)
- E-Commerce Industry in the UAE — ECDB
- UAE e-commerce defies regional slowdown — Khaleej Times (Admitad and Udora data, Jul 2026)
- Digital 2026: The United Arab Emirates — DataReportal
- Desktop vs Mobile vs Tablet market share, UAE — StatCounter Global Stats
- Dubai's ecommerce market to reach $13 billion by 2029 (Invest in Dubai report) — Digital Commerce 360
- The State of COD E-Commerce in MENA: 2026 — eGrow
This guide is for general information only and is not legal, tax or financial advice. Rules and fees change — always confirm with the official source or a licensed advisor.

Maya is MiddleEastEcom's lead guide and editor. She researches GCC marketplaces, payments and regulations and turns them into practical playbooks for sellers.
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